FAQ
I grew up reading fantasy and sci-fi and became an instant fan of storytelling; works such as the Sandman, Bleach and Pokemon have influenced my career. The enjoyment of getting lost in the art and the stories guided me to create my own, through limitless imagination and new medias. Which have pushed my artistic boundaries and made personalised pieces designed purely for the customers tastes has pushed me further; leading to keep trying new materials and further growing my abilities.
My order was broken upon arrival, what do I do?
​
If an order is broken upon arrival, please photograph, send me the image. I will then give you an address to repackage send the item back. I will ensure the postage of this is included when refunding your order. If you still want the order; send the broken one back and I will remake the order and refund the postage for you.
​
I want to have a photo restored, how do I order this?
​
If you wish to restore a personal photo; please send a picture of the image through email, jesslong@infinite-spaces.net, with a brief description of what you would like done. I will talk you through what can be done and how you would like to receive the finished image from there.
​
I want to order a custom item, what do I do?
​
If you would like to order a customised item please send an email or direct message with a brief description of what you would like, this can include images if you have a visual or aesthetic you want. Then we can cover options of sizes and colour and arrange a suitable price for your order.
Once the brief is taken care of, I will send updates as the order is made and sent out, either through email or direct message, at your preference.
​
How much are commission items?
They can range from £20 for a black and white 6x4 to £80 for a black and white 20x16. Colour paintings take longer and use more materials and as such are an extra £10 to the standard size of glass.
​
Which sizes are available?
Any standard frame size; 6x4, 7x5, 8x6, 10x8, 12x16, 20x16 and 20x30. Either in black, white, light wood or dark wood frames for commisions. Other frame styles are subject to availability to me at the time of order and preference.
​
Care instructions for glass paintings:
​
Each piece is acrylic paint layered on glass or acrylic panels, in frames either wooden, plastic or metal. The paint is sealed once dried and can be carefully wiped with a dry cloth. The front of the painting can be cleaned as normal glass; that is with a damp cloth or any glass cleaning solution. Please dont spray or wash the glass or arylic directly, as the paint and the sealer are both water-based and can be smugded or broken when wet.